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Shipping Information

Shipping Fees for Online Orders

  • $15.00 flat fee for orders shipped within Canada
  • FREE shipping within Canada for orders totalling at least $100.00 after discounts and before taxes are applied
  • $20.00 flat fee for orders shipped within the United States
  • FREE shipping within the United States for orders totalling at least $150.00 after discounts and before taxes are applied
  • $20.00 flat fee for orders shipped outside of North America
  • FREE SHIPPING outside of North America for orders totalling at least $150.00 after discounts and and before taxes are applied
  • Wholesale and Team Wear is not included in Free Shipping.

* excise taxes, duties are not included in the shipping fees *

Estimated Shipping Time

  • British Columbia & Alberta: 3-7 business days
  • Saskatchewan & Manitoba: 5-10 business days
  • Ontario, Quebec, & Maritimes: 7-10 business days
  • Yukon, Northwest Territories, Nunavut: 7-14 business days
  • Outside of Canada: 15-30 business days; depends on location, Customs, etc.

Please note that shipping times will be longer for special-order custom-made items, or if an item is in production. We will do our best to contact you in the event that your item is on back order.

Shipping Fees for Shopping Party Orders

  • Host always gets free shipping!
  • Guests at a qualifying party will be charged 7% of their total order for shipping
  • FREE shipping for guests at a qualifying party on orders totalling at least $100.00 before taxes are applied
  • All party orders will be shipped to the KEYLIME Rep or Party Host
  • Guests can request shipping directly to them for a $10.00 flat fee